Privacy Policy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at cheehongleung@gmail.com or mailing us at:
Hawk Tyre
No. 90, Jalan Tampoi Johor Bahru Johor MY 81200

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at enquiries.hts@hawktayar.com.my or by mail at
Hawk Tyre
[Re: Privacy Compliance Officer]
No. 90, Jalan Tampoi Johor Bahru Johor MY 81200
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This policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us (where "us", in this policy, means Hawk Tyre Service Sdn. Bhd., will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By your access of this Site and/or use of the Services, you hereby agree to be legally bound by these Website Conditions. If you do not accept these Website Conditions, please leave the Site and discontinue use of the Services immediately.

Information collection
- In order to provide a better service to you, we may collect and process the following data about you:
  - information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information at other times, for example in connection with a promotion or when you report a problem with our site;
  - if you contact us, we may keep a record of that correspondence;
  - we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
  - details of transactions you carry out through our site and of the fulfilment of your orders;
  - details of your visits to our site and the resources that you access.
- We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.
Uses made of the information
- The purposes for which information may be used by us in and outside Malaysia include:
  - ensuring that content from our site is presented in the most effective manner for you and for your computer;
  - providing you with alerts, newsletter, education materials or information that you requested or signed up to;
  - carrying out our obligations arising from any contracts entered into between you and us;
  - allowing you to participate in interactive features of our service, when you choose to do so;
  - designing and conducting surveys/questionnaires for client profiling/segmentation, statistical analysis, improving and furthering the provision our products and services;
  - complying with laws and regulations applicable to us or any of our affiliates in or outside Malaysia;
  - legal proceedings, including collecting overdue amounts and seeking professional advices;
  - researching, designing and launching services or products including seminars/events/forums;
  - promoting and marketing services and products subject to your exercise of the opt-out right;
  - purposes directly related or incidental to the above.
Disclosure of your information
- We will keep the personal data we hold confidential but may provide information to:
  - personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services;
  - our overseas offices, affiliates, business partners and counterparts (if any);
  - persons under a duty of confidentiality to us;
  - persons to whom we are required to make disclosure under applicable laws and regulations in or outside Malaysia; or
  - actual or proposed transferees or participants of our services in or outside Malaysia.
Cookies
- We will keep the personal data we hold confidential but may provide information to:
  - Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
  - A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
  - We use the following cookies:
    - Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
    - Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
    - Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
    - Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  - Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
  - Our website uses Google Analytics, a web traffic analysis service provided by Google Inc. ("Google"). Please refer to http://www.google.com/policies/privacy/partners to find out more about how Google uses data when you use our website and how to control the information sent to Google.
  - You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
  - Furthermore, you can prevent Google's collection and processing of data by using the Google Ads Settings page or downloading and installing their browser plug-in (https://tools.google.com/dlpage/gaoptout).
Security of Personal Data
- We will take reasonable steps to protect personal data in our possession or under our control by making reasonable security arrangements to prevent unauthorised access, collection, use and disclosure of these personal data.
Changes to our Privacy Policy
- Any changes we may make to our Privacy Policy in the future will be posted on this page. Your continued use of our services constitutes your agreement to this Privacy Policy and any updates.
Your consent and rights
- By using our service, making an application or visiting our website, you consent to the collection and use of your information and other activities as outlined in this policy.
- Under the Personal Data Protection Act (the "PDPA"), individuals have the right:
  - to check whether we hold personal data about you and to access such data;
  - to require us to correct as soon as reasonably practicable any data relating to you which is inaccurate;
  - to ascertain our policies and practices in relation to personal data and the kind of personal data held by us; and
  - to object to the use of your personal data for marketing purposes and we shall not use your personal data for marketing purposes after you communicate your objection to us.
- You may exercise your opt-out right by notifying us if you wish to object to the use of your personal data for direct marketing purposes. Please send requests for such objections, access to data, correction of data, information regarding policies and practices and kinds of data held, questions or complaints to: support@htgroup.com.my
Governing law and jurisdiction
- Nothing in this Privacy Policy shall limit the rights of the data subject under the PDPA. This Privacy Policy shall be governed by the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the Malaysia courts.

TERMS AND CONDITIONS

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These Terms of Use (“Terms”) govern your use of the websites, mobile applications and services (collectively, the “Services”) provided by Hawk Tyre Service Sdn. Bhd..

Acceptance of Terms
1. Your use of our Services is subject to these Terms. By using the Services, you are deemed to have accepted and agree to be bound by these Terms. We may make changes to these Terms from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms on this website. Your use of the Services following changes to these Terms will constitute your acceptance of those changes.
Ability to Accept Terms
1. You affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms.
Services Access
1. You are responsible for all access to our Services using your internet connection, even if the access is by another person.
2. We will use reasonable efforts to ensure that the Services is available at all times. However, we cannot guarantee that the Services or any individual function or feature of the Services will always be available and/or error free. Our Services may be unavailable during periods when we are implementing upgrades or carrying our essential maintenance.
Your Use of the Services
1. Your permission to use the Services is personal to you and non-transferable, and you may not use our Services for commercial purposes. Your use of our Services is conditional on your compliance with the rules of conduct set forth in these Terms and you agree that you will not:
2. We reserve the right to revoke these exceptions either generally or in specific instances.
Third Party Websites
1. Our Services may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
Intellectual Property
1. The intellectual property rights in our Services and all of the text, pictures, videos, graphics, user interfaces, visual interfaces, trademarks, logos, applications, programs, computer code and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission
Limitation of Liability
1. We provide the Services on an “as is” basis and make no representations as to the quality, completeness or accuracy of any content made available on our Services.
2. The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Duration of Terms
1. These Terms are effective until terminated. We may, at any time and for any reason, terminate your access to or use of our Services. If we terminate your access to the Services you will not have the right to bring claims against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Services.
Governing Law
1. These Terms of Use will be governed by and construed in accordance with the laws of Malaysia, and the courts of Malaysia will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms.