Tyre Protection Plan
Tyres are the most indispensable and critical part of the cars, it can affect our safety while driving, so the maintenance of the tire is absolutely important and cannot be ignored. Presumably everyone will be drive very carefully to ensure a good protection after changing new tires for their cars but it is annoying that the Malaysia road traps still around every corner that you are not aware of , most of the drivers sometimes unable to prevent this tragedy happens thus causing them need to spend another big amount for repairing the tyres.
However, here's a good news to tell all the car drivers out there, our Hawk Tyre Service decides to launched this solution called ‘ Tyre Protection Plan’ to help the owners prevent their nightmares happens. We believe this Tyre Protection Plan will provide the best protection and let the owner drives stress free!
When you purchase Goodyear, Michelin, Bridgestone or Hankook tyre at Hawk Tyre Service Sdn Bhd, this program will protects your tyre against nasty road hazard damages for 12 months or 20000KM from purchase date. If a Tyre is damaged due to a covered road hazard during the Benefit Period, this Tyre Protection Plan provides reimbursement.
The Tyre Protection Plan will cover the road hazard damages that are beyond repair such as puncture, cut, bulge or impact during the course of normal driving on a maintained road. Nails, glass and potholes are the most common examples of road hazards
Tyre Protection Plan Benefits
If an Eligible Tyre is damaged due to a covered road hazard during the benefit period, this Tyre Protection Plan provides reimbursement as defined below for (i) flat tyre repair per occurrence, and/or (ii) tyre rebate up to 100% the tyre purchase price on your Original Invoice or the replacement tyre price*1, whichever is less, not to exceed a maximum of RM1000.00 .
*1 Tyre rebate chart
1.195/55R15 Michelin tyre price RM250, used 2months and Mileage 2000KM , you can rebate 100% of your tyre value(RM250), that mean you need to paid Fixing(RM10) + balancing(RM6) and 6% Service Tax (RM0.96), Total =RM16.96 for replace a new tyre.
2.195/55R15 Michelin tyre price RM250, used 4months and mileage 2900KM, you can rebate 70% of your tyre value(RM175), that mean you need to paid another 30% balance(RM75) + Fixing(RM10) + balancing(RM6) and 6% Service Tax (RM0.96), Total =RM91.96 for replace a new tyre.
1. Which tyres are covered under the Tyre Protection Plan?
A: The benefits of this Tyre Protection Plan are available only for the Nexen, Michelin, Bridgestone and Hankook passanger car tyres (i) purchased by you, the Customer, from Hawk Tyre Service Sdn Bhd ("HTS") and (ii) that are listed clearly on the original purchase invoice (“Original Invoice”) for the tyres, and (iii) MUST REGISTER warranty on Hawk Tyre Service Sdn Bhd.
2. What types of damage that will be covered by Tyre Protection Plan?
A: The Tyre Protection Plan will cover the road hazard damages that are beyond repair such as puncture, cut, bulge or impact during the course of normal driving on a maintained road
3. How long is the validity period for the Tyre Protection Plan?
A: The Tyre Protection Plan has a of 12 months or 20000km from the date on your Original Invoice for the tyres. Please retain the original receipt of tyre purchase and warranty card for claimant purpose.
4. What are the items that not covered under the Tyre Protection Plan?
A: Valves are not covered under the Tyre Protection Plan and all the labour charges (removal, fixing and balancing of tyre) shall be borne by the purchaser.
5. What are the damages not covered under the Tyre Protection Plan?
A: Tyre damages due to vehicle collision, vandalism, misuse or intentional mishandling, fire and theft are not applicable under the Tyre Protection Plan.
6. Can I still get my tyre replaced if I have lost the the original receipt of tyre purchase?
A: No. You must present the original receipt of purchased tyres and the damaged tyre that requires replacement . If you lost any of these items, your tyre can not be replaced.
7. What documents do I need to make a claim?
A: You will need your original receipt of the tyre purchase, warranty card and the damaged tyre that requires replacement.
8. Can I get my Tyre Protection Plan claim if the damage occur when after 12 months of tyre purchased?
A: No, the claim can only be done if the damage occur within 12 months of tyre purchased.
9. Can I change the damaged tyre for another tyre model ?
A: No, the damaged tyre can only be replaced with the same tyre model and size, If same the same tyre model and size not available, a comparable quality tyre should be installed.
10. Can I Claim the Tyre Protection Plan at any Tyre Shops beside the Hawk Tyre Service Sdn Bhd outlet？
A: No, the claim of the Tyre Protection Plan must be done at the Hawk Tyre Service Sdn Bhd outlet only.