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TPP Terms and conditions

 

  • The Tyre Protection Plan (TPP) is only valid in Hawk Tyre Service Sdn Bhd.
  • Present the original receipt of tyre purchase, warranty card, and damaged tyre to Hawk Tyre Service Outlet where the tyre was originally purchased when making a claim.
  • This TPP provides reimbursement as defined below for (i) flat tyre repair per occurrence, and/or (ii) tyre rebate up to 100% the tyre purchase price on your Original Invoice or the replacement tyre price*1, whichever is less, not to exceed a maximum of 1000.
  • The Tyre Protection Plan will cover the road hazard damages that are beyond repair such as puncture, cut, bulge or impact during the course of normal driving on a maintained road. Nails, glass and potholes are the most common examples of road hazards.
  • Damages other than Road Hazard ( puncture, cut, bulge or impact during the course of normal driving on a maintained road ) under the Tyre Protection Plan will not be covered.
  • Commercial vehicle - Taxi, Van, Light Truck, Truck, Trailer, etc... will not be covered.
  • If the HTS Outlet determines that your tyre is repairable, the tyre will NOT to be replace a new tyre.
  • Labor charges such as fixing and balancing of tyre shall be borne by the purchaser.
  • This Plan covers Eligible Tyres for a term of 6 months from the date on your Original Invoice for the tyres, (“Benefit Period”). When an Eligible Tyre is replaced, the Tyre Protection Plan Benefits for that Eligible Tyre end.
  • Hawk Tyre Service Sdn Bhd reserves the right to change the terms & conditions herein at any time at its absolute notice without prior notice.

 

 

Exclusion:

  • Cosmetic damage to any tyre. Cosmetic damage is described as damage that does not affect the structural integrity of the tyre. 
  • Commercial vehicle - Taxi, Van, Light Truck, Truck, Trailer, etc...
  • Competition tyres, Light Truck tyres, or trailer tyres. 
  • Any loss, damage or expense caused by accidents, collision, theft, larceny, explosion, lightning, earthquakes, fire, windstorms, hurricanes, water, floods, malicious mischief, vandalism, civil commotion, riots, war, or similar occurrence.
  • Any damage due to misuse, abuse, negligence, improper application, improper towing, improper balancing or alignment, improper inflation, brake lock up, wheel spinning, torque snags, or similar action.
  • Any loss, damage or expense as a result of off-road use (off-road use is described as driving on anything that is not a paved or gravel road maintained by the state or local authority).
  • Any loss, damage or expense as a result of racing use
  • Damage caused by mechanical failures (e.g., failed shocks, struts, alignment, balancing, or similar failure) or interference with vehicle components (e.g., fenders, exhaust, springs, or similar component).
  • Damage to tyres either in the sidewall or tread area due to dry rot, peeling, or cracking.